Services

BPSi Services & Support

More than software: a team of BCM specialists ready to assist you.

Set-Up and Deployment
We’ve designed our software to be very simple to install, configure and deploy. In fact, being web-based software, it really doesn’t get any easier. At the same time, its always helpful to have a team of software integration and continuity management experts on hand to ensure a seamless transition to your new software solutions. BPSi is with you throughout the installation phase and beyond, assisting you with:

  • Data import and setup
  • User administration setup
  • Integration with your IT systems
  • Test and verification
  • Ongoing technical support

Migration Assistance
Whether it’s transitioning from a legacy BCP software platform or assembling your data from disparate databases, Word and Excel documents and PDFs, BPSi’s team has helped companies gather it all together and integrate it smoothly into Business Protector countless times. We understand what is involved and can help make the process much smoother for your team.

Training
While learning to use BPSi’s software is easy, we’ve made it even easier for you to ensure all of your staff are trained quickly with our unique online e-Learning Module for Business Protector. This guided audio/visual tour takes users through every step of logging on and using every feature of the system. Users are productive with the software after as little as 30 minutes of e-learning.

BPSi Business Protector Business Continuity Planning Software e-learning


e-Learning Module Screens

BPSi can also come to your facility to provide hands-on training to your staff at both the user and administrator level.

Ongoing Support
With BPSi, installation is only the beginning of our relationship with you, not the end. Full support is part of the package from the onset. Our goal is nothing less than your fullest success using Business Protector to help safeguard your organization. You’ll have convenient access to our support team by email and phone, with fast assistance across multiple time zones provided from our multiple support centers in the U.S., Europe and Asia/Pacific. We will also make on-site visits when needed to address your needs.